SERVICE

 

Our Service Technicians are factory trained for more efficient repairs of your equipment. We keep current service manuals for all the manufacturers we represent.  If a dealer you have purchased equipment from does not offer installation or repair service we would be happy to accommodate you.  We are "Authorized Warranty Service Agents" for all the equipment we sell.    

All our vehicles are equipped with state of the art communications, and a stock of commonly used parts, so you will never be down for long.

We are "on call" 24 hours a day for emergency repairs. Our service technicians will repair your equipment within the area listed at very competitive prices. If you are located outside our service area, please call and we will recommend a qualified service company for you. Rest assured that our recommendations do not come lightly. We only refer companies that have a reputation for excellence in customer service and technical repairs.

 

Rates for repair service within our area.

bulletFor all cooking equipment in the field - $80.00 an hour
bulletFor all carry-in cooking equipment - $75.00 an hour
bulletTime and a half is charged for service before 7am and after 5:00pm on weekdays and all day Saturday and Sunday. Holiday rate is double time. We will inform you at the time of your phone call if either of these rates apply.

Travel charges are a flat rate depending on where you are.

bulletWithin a 50 mile radius of Chicago, IL travel charged only one way at $75.00
bulletCalls to Downtown Chicago (area code 312) are $80.00 plus parking.
bulletCalls outside the 50 mile radius are $90.00 and have an additional $.75 per mile round trip charge.

  Parts used in repairs are charged at Manufactures List Price. 

We must charge sales tax of 8.25% on any products we sell within the state of Illinois unless you supply us with a valid Sales tax Exemption Form.

 

 

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